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Managed SOC Services

24x7 Managed Security Operations

Security operations built for regulated, fast-moving businesses.

Zelar SOC gives healthcare, pharma, BFSI, and growth-focused organizations continuous monitoring, guided response, and compliance-ready reporting without the cost and complexity of building a full in-house SOC.

 
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24x7 Monitoring AI-Assisted Triage Response Playbooks Compliance Reporting

Coverage

24x7x365

Focus

Response-led

Industries

• Healthcare
• Pharma
• BFSI
Operational Snapshot

Visibility, triage, and accountable response in one managed model

• Threat posture monitored

Analyst review

Human + AI

Response model

SLA-driven

Stack fit

SIEM / EDR / XDR

Compliance

Audit-ready reports
Identity anomaly

Privilege escalation pattern detected

Investigating

Phishing workflow

Playbook-driven enrichment and containment

Contained

Executive reporting

Monthly risk, SLA, and incident summaries

Scheduled

What Zelar SOC delivers

Modern SOC buyers expect more than alert forwarding. They evaluate providers on continuous monitoring, analyst quality, incident response support, compliance readiness, and the ability to integrate into existing security and cloud environments.

24x7 monitoring and triage

Continuous monitoring across endpoint, identity, network, cloud, and critical business systems with prioritized investigation and clear escalation logic.

Guided response and playbooks

Defined runbooks for malware, phishing, privilege abuse, ransomware, and data exposure events, with analyst support through containment and remediation.

Compliance-ready reporting

Operational and executive reporting structured for audit evidence, governance reviews, and regulated environments that need consistent documentation discipline.

What Zelar SOC delivers

Modern SOC buyers evaluate providers on monitoring depth, analyst quality, incident response support, compliance readiness, and the ability to integrate into existing security and cloud environments — without forcing a disruptive rebuild.

01.

24x7 monitoring and triage

Continuous monitoring across endpoints, identity, network, cloud and critical business systems enhanced with human-reviewed alerts, severity-based workflows, and clear escalation logic to prioritize investigations and reduce alert fatigue.

02.

Guided response and playbooks

Defined runbooks for malware, phishing, privilege abuse, ransomware, and data exposure events backed by analyst-led containment and remediation, structured response SLAs, clear escalation governance, and thorough post-incident reviews

03.

Compliance-ready reporting

Operational and executive reporting designed for audit evidence, governance reviews, and regulated environments featuring structured incident summaries, SLA and KPI reporting, and evidence-ready documentation to ensure consistent compliance discipline.

04.

Threat Hunting

Proactive, analyst-driven hunts across your environment to uncover threats that evade automated detection. Zelar SOC runs hypothesis-led investigations using behavioral baselines, TTPs mapped to MITRE ATT&CK, and cloud-native telemetry

05.

UEBA and Insider Threat Detection

User and Entity Behavior Analytics continuously profiles normal activity patterns and surfaces anomalies privilege escalation, unusual data access, lateral movement before they become incidents

Introducing Zelar's Vision

Built on Google Cloud. Native to the environment you already trust.

Zelar is a Google Cloud Partner. Our SOC is architected on a cloud-native security operations platform within Google Cloud, enabling large-scale telemetry ingestion, high-speed search across historical data, and detection engineering that scales with your environment.

Unlike legacy SIEM-based SOCs that treat cloud visibility as an add-on, Zelar SOC is designed with GCP and Google Workspace as core signal sources delivering faster detection, deeper context, and a more efficient operating model.

Designed for sectors with higher consequences

Healthcare and pharma organizations need a SOC that understands sensitive data, operational continuity, and audit pressure. Financial services teams need strong visibility, disciplined escalation, and reporting that supports governance and regulatory scrutiny.

01.
02.
03.
04.

Protect clinical and patient facing systems

Support for ransomware readiness, cloud visibility, and reporting discipline around sensitive healthcare operations.

Security aligned to regulated innovation

Help secure R&D, collaboration platforms, identity risks, and evidence-driven governance for growing life sciences organizations

Operational rigor for financial environments

Prioritized incident handling, auditable workflows, and stronger monitoring across hybrid and cloud estates.

Enterprise-grade SOC without building one

A subscription-led operating model suited to teams that need 24x7 coverage without hiring a large in-house security bench.

Designed for sectors with higher consequences

Healthcare and pharma organizations need a SOC that understands sensitive data, operational continuity, and audit pressure. Financial services teams need strong visibility, disciplined escalation, and reporting that supports governance and regulatory scrutiny.

Healthcare

Protect clinical
and patient facing systems

Support for ransomware readiness, cloud visibility, and reporting discipline around sensitive healthcare operations.

Pharma & Life Sciences

Security aligned
to regulated
innovation

Help secure R&D, collaboration platforms, identity risks, and evidence-driven governance for growing life sciences organizations

BFSI

Operational rigor
for financial environments

Prioritized incident handling, auditable workflows, and stronger monitoring across hybrid and cloud estates.

Growth-stage SMB & Mid-market

Enterprise-grade
SOC
without building one

A subscription-led operating model suited to teams that need 24x7 coverage without hiring a large in-house security bench.

How the engagement works

Zelar SOC can be positioned as a practical operating model: integrate with current tools, establish response boundaries, onboard use cases, and move into a measured steady state with governance reviews.

1

Assess and design

Map the current stack, coverage gaps, priority assets, and reporting needs.

2

Onboard and tune

Connect data sources, configure detections, and tune workflows to reduce noise.

3

Operate and respond

Run 24x7 monitoring, triage, escalation, and guided response with agreed SLAs.

4

Report and improve

Review trends, incidents, controls, and maturity priorities with stakeholders.

Why this model resonates

Managed SOC buyers increasingly want a partner that improves security outcomes while fitting the tools and teams they already have. That means a provider should integrate with SIEM, EDR, XDR, and cloud telemetry rather than forcing a disruptive rebuild.

A strong Zelar story is a Google Cloud-aligned, cloud-native path that can work with modern security operations approaches, including Chronicle-centered detection, investigation, and response for customers that want a scalable operating model.

Service Tiers

Choose the SOC model that fits your security maturity

Zelar SOC is available in three structured service tiers. Start where your current maturity sits. Expand as your business grows.

Feature Essentials Advanced Premium
24x7 monitoring
L1 analyst triage
L2 investigation support
Threat hunting
  1. Limited
UEBA / behavioral analytics
Compliance reporting
  1. Basic
  1. Full
  1. Full + Custom
Governance reviews
  1. Quarterly
  1. Monthly
  1. Dedicated
Executive reporting
  1. Quarterly
  1. Monthly
Chronicle / GCP alignment
  1. Optional
Custom detection engineering
Dedicated governance lead

Essentials

Best for SMBs and lean teams: Essentials provides always-on monitoring and triage with continuous alerts, structured response, and escalation delivering strong security visibility without the need for a full in-house SOC

  • 24x7 alert monitoring
  • L1 analyst triage and prioritization
  • Escalation coordination
  • Standard incident reporting
  • Monthly service summary
  • Email and portal support

Advanced

Best for growing mid-market organizations: Advanced delivers deeper investigation, stronger governance, and improved reporting combining structured incident response with broader coordination across cloud, endpoint, identity, and network environments

  • Everything in Essentials
  • L2 analyst investigation support
  • Incident investigation and enrichment
  • Use-case tuning and detection support
  • Governance and service review meetings
  • Compliance-oriented reporting (HIPAA, SOC 2, PCI DSS, ISO 27001)
  • Threat hunting support (limited scope)
  • SIEM, EDR, and XDR integration support
  • Quarterly executive summary

Premium

Best for regulated enterprises and high-risk environments: Premium offers a fully managed, enterprise-grade SOC with proactive threat hunting, strong governance, and executive-level visibility built for organizations that need demonstrable, high-performance security operations

  • Everything in Advanced
  • Senior analyst oversight and complex escalation
  • Proactive threat hunting
  • UEBA and behavioral analytics support
  • Cloud-native security operations (Chronicle / GCP aligned)
  • Executive and board-ready reporting
  • Full compliance reporting pack (HIPAA, SOC 2, PCI DSS, ISO 27001, GDPR, RBI/SEBI)
  • Custom playbooks and detection engineering
  • Dedicated governance lead
  • Monthly executive briefing

Certified. Compliant. Partner-led.

Zelar SOC operations are aligned to internationally recognized security and compliance standards. Our Google Cloud partnership enables cloud-native security operations built on Chronicle, Security Command Center, and Google Security Operations.

Unlike legacy SIEM-based SOCs that treat cloud visibility as an add-on, Zelar SOC is designed with GCP and Google Workspace as core signal sources delivering faster detection, deeper context, and a more efficient operating model.

  • Google Cloud Partner
  • ISO 27001 aligned operations
  • SOC 2 Type II aligned
  • HIPAA-ready operations
  • PCI DSS-aligned reporting

Zelar SOC is designed and operated in alignment with ISO 27001, SOC 2, HIPAA, PCI DSS, and applicable sector compliance requirements. Our Google Cloud Partner status reflects our technical depth in cloud-native security operations

Unlike legacy SIEM-based SOCs that treat cloud visibility as an add-on, Zelar SOC is designed with GCP and Google Workspace as core signal sources delivering faster detection, deeper context, and a more efficient operating model.

CASE STUDIES

Client Success Stories

Healthcare

Title: How a regional healthcare provider improved incident response readiness with Zelar SOC

Challenge: A mid-sized healthcare organization with 1,200 staff and multiple clinical locations was operating with basic endpoint protection and no structured SOC capability. Alert visibility was fragmented, and the internal IT team had no bandwidth for investigation or incident follow-through. An approaching HIPAA audit created urgency.

Approach: Zelar SOC onboarded the organization onto the Advanced tier within 45 days. Log sources were connected across endpoints, cloud infrastructure, and identity management. Detection use-cases were mapped to HIPAA-relevant controls. A structured escalation model and compliance reporting pack were deployed.

Outcome:

Pharma / Life Sciences

Title: Strengthening data integrity monitoring for a growing life sciences organization

Challenge: A specialty pharma company with R&D operations across two locations needed stronger monitoring around regulated systems, identity access, and cloud collaboration platforms. The team had invested in cloud tools but lacked the operational layer to act on alerts consistently.

Approach: Zelar SOC deployed the Premium tier with Chronicle-aligned detection, identity anomaly monitoring, and custom playbooks for access review and privilege escalation patterns. GxP-relevant use-cases were designed to support the organization's data integrity objectives.

Outcome:

BFSI

Title: Improving SOC maturity for a financial services firm under growing regulatory scrutiny

Challenge: A mid-market financial services organization faced increasing pressure from regulators and enterprise clients to demonstrate a stronger security operations posture. Internal monitoring was inconsistent and reporting was limited.

Approach: Zelar SOC deployed the Advanced tier with structured triage, escalation governance, compliance reporting aligned to applicable financial sector standards, and regular governance reviews with IT and risk leadership.

Outcome:

Zelar gave us a SOC that our compliance team could actually reference during the audit. That was a first for us.

Transparent. Tiered. Designed to scale with your business.

Zelar SOC is available as a subscription-based service with three tiers. Pricing is aligned to your environment size, coverage scope, and service requirements not hidden behind a lengthy RFP process.

How Zelar SOC pricing works

Zelar SOC pricing is structured around three core variables:

This structure gives customers predictable monthly costs with clear scope boundaries and defined SLAs. There are no hidden alert-volume charges or unexpected overage penalties for standard monitoring activity.

Why subscription SOC beats building in-house

Building a 24×7 in-house SOC typically requires:

Zelar SOC delivers comparable or stronger coverage at a fraction of that cost through a shared-model subscription that includes platform, people, process, and reporting.

"Start with the tier that fits today. Expand as your risk profile and maturity grow. No forced upgrades. No long-term lock-in on the first engagement."
Tier Typical scope Indicative monthly range
Essentials Up to 200 endpoints / users Contact for pricing
Advanced 200–1,000 endpoints / users Contact for pricing
Premium 1,000+ endpoints / users or regulated environments Contact for pricing
MSSP Partnerships

Built for MSSP partnerships. Designed to work behind your brand.

 

Zelar SOC helps MSSPs and regional IT service firms extend their managed security portfolio with structured SOC delivery capacity — without the cost, risk, and timeline of building a full analyst team from scratch.

Why MSSPs partner with Zelar SOC

The managed security market is growing faster than most MSSPs can staff. Customer demand for 24×7 SOC services, threat hunting, compliance reporting, and structured incident response is outpacing internal hiring and training capacity.

Zelar SOC is designed to plug into existing MSSP operating models as a white-label or co-delivery layer, giving partners access to trained SOC analysts, structured workflows, compliance-ready reporting, and cloud-native detection capability — all aligned to the partner's brand, SLAs, and client commitments.

Operational Support
  • White-label reporting aligned to partner brand
  • Playbooks and runbooks adaptable to partner operating model
  • Governance and review support for partner-client engagements
  • Onboarding support for new client additions
Analyst Capacity
  • L1 monitoring and triage support
  • L2 investigation and enrichment
  • L3 and specialist escalation (threat hunting, cloud security, DFIR)
  • Shift coverage extension (after-hours, weekend, follow-the-sun)
Commercial Model
  • Per-analyst, per-shift, or capacity-pool models available
  • Suitable for both steady-state and burst-demand scenarios
  • Scalable as partner wins new managed SOC accounts

Partner Use Cases

01.

Capacity Augmentation

The MSSP has the platform and process maturity but needs more analyst bandwidth to handle growing alert volumes and new client onboarding.

02.

Skill Augmentation

The MSSP needs L2/L3 depth for complex investigations, threat hunting, and cloud security escalations that go beyond core L1 coverage.

03.

Coverage Extension

The MSSP needs overnight, weekend, and holiday coverage without fully staffing every shift internally.

04.

Portfolio Expansion

The MSSP wants to offer managed SOC to new clients but is not ready to build full delivery capacity ahead of confirmed revenue.

Zelar does not compete with your brand. We extend your delivery capability so you can win more managed SOC business, absorb growth faster, and protect service quality — while you stay in full control of the client relationship.
Interested in a white-label SOC partnership?

Talk to the Zelar partnerships team about how we can extend your managed security portfolio

Is your organization ready for managed SOC?

Most organizations have security tools. Fewer have the operational structure to act on what those tools are telling them. This checklist helps security and IT leaders assess current SOC readiness across monitoring, staffing, response, compliance, and governance — and identify the gaps that matter most.

What is inside:

  • 50-point readiness assessment across 10 operational areas
  • Scoring guide with maturity interpretation
  • Industry-specific considerations for healthcare, pharma, and BFSI
  • Recommended next steps based on your score
  • Gap identification framework for monitoring, investigation, and governance

Assess your current security operations maturity in under 30 minutes.

Get the SOC Readiness Checklist — free.

Complete the form to download instantly.

See what Zelar SOC looks like in operation

Zelar SOC is supported by a purpose-built security operations dashboard that gives analysts, security managers, and executive stakeholders a unified view of threat status, active incidents, alert trends, SLA performance, and compliance posture.

Make security operations measurable, responsive, and board-ready

Whether you're replacing a fragmented tool stack, preparing for a compliance audit, or scaling beyond what your internal team can cover Zelar SOC gives you a managed operating model that fits the way you work.